Improve Sales Performance

Cross and Up-Selling

Learn to identify opportunities to deliver more products and services to your customers and to apply a proven selling process that makes decision-making easy. Ask the right questions, make appropriate suggestions, present options in a non-pushy way and watch what happens.

Grabbing the Low-Hanging Fruit

If you are as interested in the customer’s success as your own, you build confidence, trust and sales. Simple questions and recommendations are powerful and demonstrate true interest in a customer’s results. Unlearn habits that get in the way of building trust and practice new skills that get you and your customers ahead. 

How to Cold Call and Build New Customers

Cold calling was never easy; today just getting a prospect on the phone is tough. Learn how to turn off an automatic “no” by presenting your value proposition in a compelling way. Take the stress out of cold-call days and improve your hit ratio.